Montana Silver Shaggy Rug

Return Policy

If an item isn’t the perfect match, you can return it for a refund within 7 days of delivery in the original condition and packaging.

Please note that you are responsible for the costs of returning items. If you choose for us to arrange for them to be returned, this cost will be deducted directly from your refund.

 

Some items cannot be returned, including:

Items which are personalised or customised to your specifications

Mattresses

Gift Vouchers

However, if your item is damaged or defective, these exceptions do not apply. In this case, we’ll take care of it and work with you to find the best possible solution.

We aim to dispatch your furniture within 7 days of receiving your order if the items are in stock. If you order an item that is not in stock a member of our Customer Service Team will contact you giving details on expected delivery times. You can choose to wait on your delivery or cancel your order at this time.